Privacy Policy

Personal Data We Collect and Process

We process the following categories of personal data:

Basic information: Name
Contact information: Address, phone number, email address
Cookies: See our cookie information here:

Personal data is usually collected directly from you or generated when you use our services and products. When we obtain personal data from other sources, we collect personal data from the following sources:

How We Use Personal Data

Delivery of Services/Agreements

We use your personal data to fulfill our agreements with you, that is, when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Customer Relationship Management

We use your personal data to manage our customer relationship with you. This may include customer service, handling complaints, and troubleshooting your account. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Analysis, Business Development, and Service Improvement

We continuously work to develop and improve our services and products. A large part of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

Customized User Experience

We customize the user experience and communication to your customer relationship and use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and Marketing

We use personal data in connection with the sales and marketing of our products and services, for example, by sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You have the opportunity to opt out of parts of this processing, for example by opting out of receiving emails from us. In addition, we may ask for your consent to use your personal data for so-called profiling, where we draw conclusions about your interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.

System Monitoring, Troubleshooting, etc.

We monitor our systems for errors and issues. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, Fraud Detection, and Crime Prevention

We process personal data in our work to protect our users and ourselves against fraud, abuse, and criminal activities. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with Legal Obligations

In some cases, we are required to process personal data to comply with other legal obligations. An example of this is information linked to sales, which we are required to record and save in accordance with the accounting law. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation that applies to us.

Your Rights

If you wish to exercise any of your rights, contact us at: info@gamlastanskiropraktik.se

Right of Access to Your Data

You can request a copy of all the data we process about you. Contact the email address above to exercise your right of access.

Right to Rectification of Personal Data

You have the right to request that we correct or complete data that is inaccurate or misleading.

Right to Erasure of Personal Data

You have the right to have your personal data deleted without undue delay. You can request at any time that we delete information about you. However, please note that information we are required to retain due to other legal obligations (such as the accounting law) will not be deleted.

Restriction of Processing Personal Data

In certain situations, you may also request that we restrict the processing of data about you. You can do this by managing consents or reservations in our solutions.

Object to the Processing of Personal Data

If we process data about you based on our legitimate interest, you have the right to object to our processing of your data. You do this by managing consents or reservations in our solutions.

Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact the email address above to receive your personal data.

You Can Complain About Our Processing of Personal Data

We hope you will let us know if you believe we are not complying with data protection regulations. Please contact us first using the contact details you already have for us. You can also file a complaint about our processing of personal data. You do this by contacting the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).